We try to make refunds and exchanges as easy and hassle-free as possible. You can refund any program or event ticket by clicking the button below and filling out the refund form:
To get your refund, fill out the form.
Eligible requests will be processed within 3 - 5 business days, as long as it is within the refund time frame.
If you made an in-app purchase
Apple and Google have their own refund policies which we cannot control from our end. Nevertheless, it shouldn’t be a problem once you scroll through their helpful guides:
Mindvalley has four levels of programs depending on depth & level.
Quests and Classic Courses
Quests are special programs where you start the learning adventure with some 1000+ other students on a SPECIFIC date. You can refund your Quest anytime during the first 10 days from the start date of the Quest.
*Please note that on certain quests purchased from June 2020 the refund policy is 15 days from the purchase of the Quest.
Classic Courses have a 30-day refund policy.
Subscriptions work exactly like Netflix. Some subscriptions have a 7-day trial and some offer a refund period. You can activate either of them and cancel anytime before the deadline at no charge. After the 7 days or refund period is expired, we do not offer refunds for subscription purchases.
After the deadline, you will be charged the annual subscription fee. You can't get a refund after this point. You can cancel your subscription so you won't be charged the following year. But you will not be refunded for this year.
You can find more information on how to cancel your subscriptions HERE.
Mindvalley All Access.
You can cancel your annual membership within 15 days of purchasing Mindvalley Quest All Access to get a full refund.
A full refund of the event ticket can be granted up to 45 days before the start date of the event. You must have requested the refund at least 45 days prior to the event to be eligible for the refund. Please fill the Refund Request form to request a refund and to see more details regarding these refunds.
If you'd like to transfer your ticket to a future event or to a friend or family member, please see the event collection of articles for more information.
Please note that the Refund Policy for VAT is 30 days from the purchase date. After this, you would need to contact your country tax authorities to request a refund for the VAT.
You can read more about VAT Exemption HERE.
How to Exchange Your Program for Another Program
If you find that the program that you have purchased is not for you and are still within the refund policy, you can exchange that program for another one that is similarly priced. To do so, please contact our customer support by clicking the chat widget at the bottom right corner and write to us with the details of your request.