Soulvana All Access Subscription

You can get a full refund if you cancel your subscription within 15 days from your purchase date. If within this time you decide it’s not for you, you can initiate a self-refund. This article details a step-by-step guide on how to do this.

Upon refunding, you will lose access to all Journeys and acquired through your Soulvana All Access.

You will still have access to any Journeys that you purchased as individual programs.

Soulvana Journeys

All Soulvana Journeys purchased individually are covered with a 15-DAY REFUND POLICY. You can start the one-click refund process and get your money back if you are not satisfied with the journey within 15 days from the purchase date.

Evercoach

You get a 15-day money back guarantee with Evercoach programs and subscription. Within this time frame you can initiate the one-click refund process if the program does not meet your expectations.


If you made an in-app purchase

Apple and Google have their own refund policies which we cannot control from our end. Nevertheless, it shouldn’t be a problem once you scroll through their helpful guides:

IOS Refund Guide

Android Refund Guide

Mindvalley Events

A full refund of the event ticket can be granted up to 45 days before the start date of the event. You must have requested the refund at least 45 days prior to the event to be eligible for the refund. Please fill in the Request form below to request a refund and to see more details regarding these refunds.

If you'd like to transfer your ticket to a future event or to a friend or family member, please see the event collection of articles for more information.

Click here if you would like to request a refund/transfer of your event ticket.

Evercoach and Soulvana

You can request a refund for Evercoach and Soulvana by clicking the button below and filling out the refund form.

How to Exchange Your Program for Another Program

If you find that the program that you have purchased is not for you and are still within the refund policy, you can exchange that program for another one that is similarly priced. To do so, please contact our customer support by clicking the chat widget at the bottom right corner and write to us with the details of your request.

Visit our new Forum, where you can view, ask questions and get answers about Mindvalley.

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