Soulvana All Access Subscription
You can get a full refund if you cancel your subscription within 15 days from your purchase date. If within this time you decide it’s not for you, please reach out to us within the 15-day period and we will initiate a refund for you with no questions asked.
Upon refunding, you will lose access to all Journeys and acquired through your Soulvana All Access.
You will still have access to any Journeys that you purchased as individual programs.
You get a 15-day money back guarantee with Evercoach programs and subscription. Within this time frame you can initiate the one-click refund process if the program does not meet your expectations.
If you made an in-app purchase
Apple and Google have their own refund policies which we cannot control from our end. Nevertheless, it shouldn’t be a problem once you scroll through their helpful guides:
A full refund of the event ticket can be granted up to 45 days before the start date of the event. You must have requested the refund at least 45 days prior to the event to be eligible for the refund. Please fill in the Request form below to request a refund and to see more details regarding these refunds.
If you'd like to transfer your ticket to a future event or to a friend or family member, please see the event collection of articles for more information.
Click here if you would like to request a refund/transfer of your event ticket.
Evercoach and Soulvana
You can request a refund for Evercoach and Soulvana by clicking the button below and filling out the refund form.
How to Exchange Your Program for Another Program
If you find that the program that you have purchased is not for you and are still within the refund policy, you can exchange that program for another one that is similarly priced. To do so, please contact our customer support by clicking the chat widget at the bottom right corner and write to us with the details of your request.