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Refund and Transfer Policy for Mindvalley University
Refund and Transfer Policy for Mindvalley University
Kerrit Toom avatar
Written by Kerrit Toom
Updated over a week ago

What’s the refund policy for Mindvalley University?

Safe cancellation policy: A full refund of the event ticket can be granted up to 30 days before the event's start date (June 3, 2023). This is not valid for ticket transfers from previous events. Once the refund deadline has passed, or your ticket has been transferred to another event or person, you are no longer eligible for a refund of the ticket price.

Please request a refund by filling out the official form here. If you have any questions about the form or refunds, you can email us at events@mindvalleysupport.com

Transfer policy if you have purchased your ticket BEFORE April 1, 2023:

1 - You can transfer your ticket to the next Mindvalley University free of charge. Please note the ticket transfer can only be made one time, to the immediately following event. If you transfer your ticket to the next event, you may also be required to pay the difference of the value-added tax (VAT) if there is a higher VAT for the next event location.

2 - You can transfer your ticket to a family member or friend, provided they are Mindvalley members or have applied and have been accepted to attend the event. All transfer requests must be made by filling out the official form here. If you fail to complete the ticket transfer process before the event, your ticket will be considered forfeit, and no refund or transfer will be made. The deadline to transfer your ticket is one week before the event.

IMPORTANT: Once the refund deadline has passed or your ticket has been transferred to another event or person, you are no longer eligible for a refund of the ticket price. (Legal) Spouse/Significant other/Direct family members can purchase a ticket to accompany you to the event without applying.

Transfer policy if you have purchased your ticket AFTER or ON April 1, 2023:

1 - You can transfer your ticket to a family member or friend, provided they are Mindvalley members or have applied and have been accepted to attend the event. All transfer requests must be made by filling out the official form here. If you fail to complete the ticket transfer process before the event, your ticket will be considered forfeit, and no refund or transfer will be made. The deadline to transfer your ticket is one week before the event.

IMPORTANT: Once the refund deadline has passed or your ticket has been transferred to another person, you are no longer eligible for a refund of the ticket price. (Legal) Spouse/Significant other/Direct family members can purchase a ticket to accompany you to the event without applying.

To contact Mindvalley’s Customer Support team directly, please visit this page: HERE and click on any of the Contact Us links.

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