Quests

All Quests have a refund deadline of 15 days from the purchase date. Quests are special programs where you start the learning adventure with some 1000+ other students on a specific date. You also have the option to change the learning mode

to self pace, learn more here.

Subscriptions

Subscriptions work exactly like Netflix. Some subscriptions have trial periods, and some offer a refund period. You can activate either of them and cancel anytime before the deadline at no charge. After the refund or trial period, we do not offer refunds for subscription purchases.

After the deadline, you will be charged a subscription fee. You cannot get a refund after this point. You can cancel your subscription at any time and you will continue to have access to it through the end of your billing period.

Please keep in mind that all Mindvalley subscriptions are on autopay, which means the system will charge you, and any renewals are non-refundable. To avoid any charges, you must cancel the autopay function prior to the renewal.

Mindvalley Membership

You can refund your Mindvalley Membership 15 days from the purchase date, after this you can only cancel your membership. You will still have access to your membership until your subscription ends.

Please keep in mind that all Mindvalley subscriptions are on autopay, which means the system will charge you, and any renewals are non-refundable. To avoid any charges, you must cancel the autopay function prior to the renewal. You can find more information on how to cancel your subscriptions HERE.



VAT and GST Refund

You can read more about the VAT and GST Exemption HERE.

Self Refund

Everything you need to know about initiating a refund by yourself can be found HERE.

To contact Mindvalley’s Customer Support team directly, please visit this page: HERE and click on any of the Contact Us links.

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