Lifebook is a subsidiary of Mindvalley and is powered by Mindvalley’s platform. As such, most technical issues can be resolved by using Mindvalley’s support platform and/or contacting Mindvalley’s support team.

To find solutions to the issues you’re encountering, here are some of your options: 

Self-Service

Feel free to search for instant answers at the Mindvalley Help Center – we’ve already covered the majority of our frequently asked questions on the platform. In fact, around 80% of our customers on average have given feedback that they found the answers they were looking for on our Help Center. 

You can find your specific questions in any of the sections below:

Account & Program Access

Managing Your Account

Payments

Troubleshooting - Solutions to Common Problems

Chat & Email

For more urgent or detailed concerns, just click on the Contact icon in the lower-right corner to chat with us.

Once clicked, choose "New conversation" and enter your email address and the question you have. We'll get back to you via email.

At the minimum, you can expect a response from our team within 48 hours during office hours. 

Our responses may be delayed if you catch us on a weekend or due to a high amount of customer inquiries, however, we will get back to you as soon as we can.

Phone

You can also call us at: +1 888 5978384 for urgent inquiries.

Operating hours: Monday - Friday, 7 AM - 7 PM (Pacific Time Zone)

Living in a different timezone? Use this website to convert our working hours to your local time.

Other inquiries beyond customer support?

This page provides contact details for any question or proposal you may have outside our regular customer support, such as: 

  • Becoming a Mindvalley teacher
  • Learning about possible corporate programs
  • Bringing Mindvalley to your school
  • Reaching out to Vishen
  • Any other inquiries involving possible partnerships, affiliate opportunities, press, or Mindvalley careers
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