Payments, Refunds, Exchanges & Cancellations

Everything you need to know about payments and how to refund, cancel or exchange any program within the trial days.

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17 articles in this collection
Written by Pravina Chetty and Gada Tashi
Payments

Payment Options

The payment methods you can use to purchase our programs
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Written by Gada Tashi
Updated over a week ago

Payment Plans

Instalment options that make our programs more affordable
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Written by Gada Tashi
Updated over a week ago

Payment Declined

Troubleshooting a declined payment or error when purchasing with a credit card or PayPal account
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Written by Pravina Chetty
Updated over a week ago

VAT, GST & VAT Exemption

Information on EU value added tax, UK VAT, Australian GST, Colombian VAT and how to get VAT exemption.
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Written by Gada Tashi
Updated over a week ago

How to access your Billing and Payment History

How to access the billing section on your account
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Written by Gada Tashi
Updated over a week ago

Update Credit Card Details

How to update the details of your credit card in your account's billing section
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Written by Gada Tashi
Updated over a week ago

How to create a PayPal account.

Instructions on how to create a PayPal account to make purchases.
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Written by Gada Tashi
Updated over a week ago

I Was Overcharged

If you paid more for the program or subscription than you expected
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Written by Pravina Chetty
Updated over a week ago

Where to Find My Orders

How to access your orders and invoices on your account
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Written by Pravina Chetty
Updated over a week ago

How To Download Invoices

Where to find and access invoices
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Written by Gada Tashi
Updated over a week ago

Will Offer Still be Available?

Can I purchase the program or subscription at the discounted price that I saw earlier
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Written by Pravina Chetty
Updated over a week ago

The Price Is Too High

Installments, Payment plans and Masterclass discounts
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Written by Pravina Chetty
Updated over a week ago