Payments, Refunds, Exchanges & Cancellations

Everything you need to know about payments and how to refund, cancel or exchange any program within the trial days.

17 articles in this collection
Written by Vishen Lakhiani, Johanna, and Pravina Chetty

Payments

How To Purchase a Mindvalley Quest Or Subscription

How to buy one of our programs & go through the purchasing and checkout process

Written by Pravina Chetty
Updated over a week ago

Payment Options

The payment methods you can use to purchase our programs

Written by Pravina Chetty
Updated over a week ago

Payment Declined

Troubleshooting a declined payment or error when purchasing with a credit card or PayPal account

Written by Pravina Chetty
Updated over a week ago

VAT, GST & VAT Exemption

Information on EU value added tax, how to get VAT exemption and AU GST

Written by Pravina Chetty
Updated yesterday

Update Credit Card Details

How to update the details of your credit card in your account's billing section

Written by Pravina Chetty
Updated over a week ago

I Was Overcharged

If you paid more for the program or subscription than you expected

Written by Pravina Chetty
Updated over a week ago

How to manage your billing

How to access the billing section on your account

Written by Pravina Chetty
Updated this week

Where to Find My Orders

How to access your orders and invoices on your account

Written by Pravina Chetty
Updated over a week ago

How To Download Invoices

Where to find and access invoices

Written by Pravina Chetty
Updated over a week ago

Payment Plans

Instalment options that make our programs more affordable

Written by Pravina Chetty
Updated over a week ago

Price In My Currency

What is the price of a program or subscription in your local currency

Written by Pravina Chetty
Updated over a week ago

Will Offer Still be Available

Can I purchase the program or subscription at the discounted price that I saw earlier

Written by Pravina Chetty
Updated over a week ago

The Price Is Too High

Installments, Payment plans and Masterclass discounts

Written by Johanna
Updated over a week ago

Refunds

When Will I Get My Refund

How much time does it take to process a refund and what to do if you haven't received your money back

Written by Pravina Chetty
Updated over a week ago

How to Refund or Exchange any Program or Event Ticket

Here's how to refund any subscription, program, quest or event ticket.

Written by Vishen Lakhiani
Updated over a week ago

How To Cancel When You Purchase Via Apple Or Google Playstore

Here's how to cancel your subscription when purchased in-app on the Google Store or Apple Store/iTunes

Written by Pravina Chetty
Updated over a week ago

Canceling a Subscription

How to cancel your trial, monthly or annual subscription.

Written by Pravina Chetty
Updated over a week ago