Payments, Refunds, Exchanges & Cancellations

Everything you need to know about payments and how to refund, cancel or exchange any program within the trial days.

20 articles in this collection
Written by Vishen Lakhiani and Pravina Chetty

Payments

How To Purchase a Mindvalley Quest Or Subscription

How to buy one of our programs & go through the purchasing and checkout process

Written by Pravina Chetty
Updated over a week ago

Payment Options

The payment methods you can use to purchase our programs

Written by Pravina Chetty
Updated over a week ago

Payment Plans

Instalment options that make our programs more affordable

Written by Pravina Chetty
Updated over a week ago

Payment Declined

Troubleshooting a declined payment or error when purchasing with a credit card or PayPal account

Written by Pravina Chetty
Updated over a week ago

VAT, GST & VAT Exemption

Information on EU value added tax, Australian GST and how to get VAT exemption.

Written by Pravina Chetty
Updated over a week ago

How to manage your billing

How to access the billing section on your account

Written by Pravina Chetty
Updated over a week ago

Update Credit Card Details

How to update the details of your credit card in your account's billing section

Written by Pravina Chetty
Updated over a week ago

How to create a PayPal account.

Instructions on how to create a PayPal account to make purchases.

Written by Pravina Chetty
Updated over a week ago

I Was Overcharged

If you paid more for the program or subscription than you expected

Written by Pravina Chetty
Updated over a week ago

Where to Find My Orders

How to access your orders and invoices on your account

Written by Pravina Chetty
Updated over a week ago

How To Download Invoices

Where to find and access invoices

Written by Pravina Chetty
Updated over a week ago

Price In My Currency

What is the price of a program or subscription in your local currency

Written by Pravina Chetty
Updated over a week ago

Will Offer Still be Available

Can I purchase the program or subscription at the discounted price that I saw earlier

Written by Pravina Chetty
Updated over a week ago

The Price Is Too High

Installments, Payment plans and Masterclass discounts

Written by Pravina Chetty
Updated over a week ago

Refunds

How To Refund Your Program or Subscription

Everything you need to know to initiate an automatic refund

Written by Pravina Chetty
Updated this week

How to Refund Soulvana and Evercoach Products, and Events Tickets

A quick guide in refunding Soulvana and Ever Products, and Events tickets

Written by Vishen Lakhiani
Updated over a week ago

When Will I Get My Refund

How much time does it take to process a refund and what to do if you haven't received your money back

Written by Pravina Chetty
Updated over a week ago

Refund Policies

Refund guidelines for different types of Mindvalley programs

Written by Pravina Chetty
Updated over a week ago

Cancellations

How To Cancel When You Purchase Via Apple Or Google Playstore

Here's how to cancel your subscription when purchased in-app on the Google Store or Apple Store/iTunes

Written by Pravina Chetty
Updated over a week ago

Canceling The Auto-Renew of a Subscription

How to cancel your trial, monthly or annual subscription.

Written by Pravina Chetty
Updated over a week ago