Getting Started, Account, Program Access, Troubleshooting

Getting started on Mindvalley, navigating your account, finding your program and troubleshooting

Navid Khataei avatar Kriska avatar Vishen Lakhiani avatar +3
30 articles in this collection
Written by Navid Khataei, Kriska, Vishen Lakhiani and 3 others
Getting Started

How to leave Quests

We launched a new feature to leave Quests. (This does not include Lifebook Online and Wildfit)
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Written by Pravina Chetty
Updated over a week ago

How to Navigate Your Mindvalley Account

How to find your programs, subscriptions and community information.
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Written by Pravina Chetty
Updated over a week ago

How To Start and Access Your Quest

Instructions on how to start your quests and gain access to your programs.
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Written by Pravina Chetty
Updated over a week ago

Quest Navigation - Web & App

Here's A Quick Guide on How To Navigate Your Program via Web & App
Kriska avatar
Written by Kriska
Updated over a week ago

The Mindvalley App for iOS and Android

Here's how you download and update your Mindvalley: Learn and Evolve App
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Written by Pravina Chetty
Updated over a week ago

How to change the language of your platform

More details about changing the language of your platform on the Web or the Mindvalley App
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Written by Hector Delgado
Updated over a week ago

Languages of Mindvalley

Mindvalley offers programs in the following languages
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Written by Pravina Chetty
Updated over a week ago

Apple ID Sign In

Everything you need to know about this new option to log in.
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Written by Pravina Chetty
Updated over a week ago

Mindvalley on Apple TV

You can now watch your Quests on Apple TV.
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Written by Pravina Chetty
Updated over a week ago

Self-Paced Mode: All lessons unlocked

Everything you need to know about this new feature (still in testing phase)
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Written by Pravina Chetty
Updated over a week ago

What programs are in your language?

We have programs in eight different languages.
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Written by Pravina Chetty
Updated over a week ago

Self Serviced Platforms at Mindvalley

Discover & Explore the various platforms we offer to answer all your questions.
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Written by Gada Tashi
Updated over a week ago

Mindvalley's Forum

Everything you need to know from features, topics and interactions.
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Written by Gada Tashi
Updated over a week ago

Insights

Everything you need to know about the sharing your Insights on Mindvalley
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Written by Pravina Chetty
Updated over a week ago

Connections by Mindvalley

Everything you need to know about Mindvalley Connections App.
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Written by Pravina Chetty
Updated over a week ago
Troubleshooting

How To Reset Or Recover Your Password

What to do if you've forgotten your password and how to reset it
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Written by Pravina Chetty
Updated over a week ago

Delete Cookies

How to delete the cookies & browsing data of your internet browser
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Written by Pravina Chetty
Updated over a week ago

Issues with App: Basic Troubleshooting

Our best tips for troubleshooting issues with your Mindvalley Mobile App
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Written by Pravina Chetty
Updated over a week ago

Video & Audio Issues

Troubleshooting video & audio issues on your browser or App
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Written by Pravina Chetty
Updated over a week ago

How To Listen To Audios Offline

This article shows you how to download your meditation audios and listen offline.
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Written by Pravina Chetty
Updated over a week ago

"Unauthorized" or Error Message When Opening the Program

If you are unable to access your program due to "Unauthorized" or "Access Denied" errors
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Written by Pravina Chetty
Updated over a week ago

My Program Disappeared

If your program disappeared from your Mindvalley account or App
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Written by Pravina Chetty
Updated over a week ago

Copyright Infringement

I want to report piracy or unauthorized sites selling Mindvalley programs
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Written by Pravina Chetty
Updated over a week ago

How to Contact Mindvalley (for Support or other enquiries)?

Contact our customer service team (email, chat, phone) or other departments, depending on your question.
Vishen Lakhiani avatar
Written by Vishen Lakhiani
Updated over a week ago

Feedback and Suggestions

Easy way to share your feedback with Mindvalley
Gada Tashi avatar
Written by Gada Tashi
Updated over a week ago