Getting Started, Account, Program Access, Troubleshooting

Getting started on Mindvalley, navigating your account, finding your program and troubleshooting

24 articles in this collection
Written by Navid Khataei, Kriska, Francesca Cannavò and 4 others

Getting Started

Connections by Mindvalley

Everything you need to know about Mindvalley Connections App.

Written by Pravina Chetty
Updated today

How to Navigate Your Mindvalley Account

How to find your programs, subscriptions and community information.

Written by Pravina Chetty
Updated over a week ago

How to change the language of your platform

More details about changing the language of your platform on the Web or the Mindvalley App

Written by Hector Delgado
Updated over a week ago

The Mindvalley App for iOS and Android

Here's how you download and update your Mindvalley App.

Written by Pravina Chetty
Updated over a week ago

Apple ID Sign In

Everything you need to know about this new option to log in.

Written by Pravina Chetty
Updated this week

Mindvalley on Apple TV

You can now watch your Quests on Apple TV.

Written by Pravina Chetty
Updated this week

Languages of Mindvalley

Mindvalley offers programs in the following languages

Written by Pravina Chetty
Updated today

Omnama - Mindvalley Italy

How to Contact Omnama

Written by Francesca Cannavò
Updated over a week ago

Account

Where are My Login Details

How to find your login details

Written by Pravina Chetty
Updated over a week ago

How to Log In To Your Account

How do I log in/access my Mindvalley account

Written by Pravina Chetty
Updated over a week ago

Where Do I Find My Email Address?

Where to find your email address on app and web

Written by Pravina Chetty
Updated over a week ago

How to Find Your Programs

How to access your programs and what to do if you can't find them

Written by Pravina Chetty
Updated over a week ago

How To Start and Access Your Quest

Instructions on how to start your quests and gaining access to your programs.

Written by Johanna
Updated over a week ago

Quest Navigation - Web

Here's How To Navigate Your Quest/Program

Written by Kriska
Updated today

Troubleshooting

How to not miss important Mindvalley updates

Written by Navid Khataei
Updated over a week ago

How to Contact Mindvalley (for Support or other enquiries)?

Contact our customer service team (email, chat, phone) or other departments, depending on your question.

Written by Vishen Lakhiani
Updated over a week ago

How To Reset Or Recover Your Password

What to do if you've forgotten your password and how to reset it

Written by Pravina Chetty
Updated over a week ago

Issues with App: Basic Troubleshooting

Our best tips for troubleshooting issues with your Mindvalley Mobile App

Written by Pravina Chetty
Updated over a week ago

Cannot Find Program or Bonus

If you are unable to locate your Quest, Course or Bonus on your account dashboard or if an existing program disappeared

Written by Pravina Chetty
Updated over a week ago

Delete Cookies

How to delete the cookies & browsing data of your internet browser

Written by Pravina Chetty
Updated over a week ago

My Program Disappeared

If your program disappeared from your Mindvalley account or App

Written by Pravina Chetty
Updated over a week ago

Cannot Access My Old Course (Purchased Prior To 2014)

If you're having trouble accessing your old courses or if your old course disappeared

Written by Pravina Chetty
Updated over a week ago

"Unauthorized" or Error Message When Opening the Program

If you are unable to access your program due to "Unauthorized" or "Access Denied" errors

Written by Pravina Chetty
Updated over a week ago

Video & Audio Issues

Troubleshooting video & audio issues on your browser or App

Written by Pravina Chetty
Updated over a week ago