Getting Started, Account, Program Access, Troubleshooting

Getting started on Mindvalley, navigating your account, finding your program and troubleshooting

Navid Khataei avatar Vishen Lakhiani avatar Pravina Chetty avatar +1
28 articles in this collection
Written by Navid Khataei, Vishen Lakhiani, Pravina Chetty and 1 other
Getting Started

How to change your Learning Mode

Discover the 2 different learning modes you have within your Quest
Gada Tashi avatar
Written by Gada Tashi
Updated over a week ago

How to Navigate Your Mindvalley Account

How to find your programs, subscriptions and community information.
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Written by Gada Tashi
Updated over a week ago

How To Start and Access Your Quest

Instructions on how to start your quests and gain access to your programs.
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Written by Gada Tashi
Updated over a week ago

Quest Navigation - Web & App

Here's A Quick Guide on How To Navigate Your Program via Web & App
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Written by Gada Tashi
Updated over a week ago

The Mindvalley App for iOS and Android

Here's how you download and update your Mindvalley: Learn and Evolve App
Pravina Chetty avatar
Written by Pravina Chetty
Updated this week

How to leave Quests

Learn more on how to leave Quests via web and the App (This does not include Lifebook Online and Wildfit)
Gada Tashi avatar
Written by Gada Tashi
Updated over a week ago

How to change the language of your platform

More details about changing the language of your platform on the Web or the Mindvalley App
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Written by Gada Tashi
Updated over a week ago

Languages of Mindvalley

Mindvalley offers programs in the following languages
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Written by Pravina Chetty
Updated over a week ago

Apple ID Sign In

Everything you need to know about this new option to log in.
Pravina Chetty avatar
Written by Pravina Chetty
Updated over a week ago

Mindvalley on Apple TV

You can now watch your Quests on Apple TV.
Gada Tashi avatar
Written by Gada Tashi
Updated yesterday

What programs are in your language?

We have programs in eight different languages.
Pravina Chetty avatar
Written by Pravina Chetty
Updated this week

Insights

Everything you need to know about the sharing your Insights on Mindvalley
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Written by Pravina Chetty
Updated over a week ago

Connections by Mindvalley

Everything you need to know about Mindvalley Connections App.
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Written by Pravina Chetty
Updated over a week ago
Troubleshooting

How To Reset Or Recover Your Password

What to do if you've forgotten your password and how to reset it
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Written by Gada Tashi
Updated over a week ago

Delete Cookies

How to delete the cookies & browsing data of your internet browser
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Written by Gada Tashi
Updated over a week ago

Issues with App: Basic Troubleshooting

Our best tips for troubleshooting issues with your Mindvalley App
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Written by Pravina Chetty
Updated over a week ago

Video & Audio Issues

Troubleshooting video & audio issues on your browser or App
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Written by Pravina Chetty
Updated this week

How To Listen To Audios Offline

This article shows you how to download your meditation audios and listen offline.
Pravina Chetty avatar
Written by Pravina Chetty
Updated this week

"Unauthorized" or Error Message When Opening the Program

If you are unable to access your program due to "Unauthorized" or "Access Denied" errors
Pravina Chetty avatar
Written by Pravina Chetty
Updated this week

My Program Disappeared

If your program disappeared from your Mindvalley account or App
Pravina Chetty avatar
Written by Pravina Chetty
Updated this week

Copyright Infringement

I want to report piracy or unauthorized sites selling Mindvalley programs
Pravina Chetty avatar
Written by Pravina Chetty
Updated this week

Contact Mindvalley Customer Support

Contact our customer service team (email, message, phone) or other departments, depending on your question.
Vishen Lakhiani avatar
Written by Vishen Lakhiani
Updated this week

Feedback and Suggestions

Easy way to share your feedback with Mindvalley
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Written by Gada Tashi
Updated over a week ago