Getting Started, Account, Program Access, Troubleshooting | Mindvalley Help Center

Getting Started, Account, Program Access, Troubleshooting

Getting started on Mindvalley, navigating your account, finding your program and troubleshooting

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19 articles in this collection
Written by Greta Kesa, Allan, Vishen Lakhiani and 2 others

Getting Started

How to Navigate Your Mindvalley Account

How to find your programs, subscriptions and community information.

Written by Pravina Chetty
Updated this week

The Mindvalley: Quests & Mentoring App for iOS and Android

Here's how you download and update your Mindvalley App.

Written by Allan
Updated this week

Languages of Mindvalley

Mindvalley offers programs in the following languages

Written by Allan
Updated this week

Account

Where are My Login Details

How to find your login details

Written by Allan
Updated this week

How to Log In To Your Account

How do I log in/access my Mindvalley account

Written by Pravina Chetty
Updated this week

How to Find Your Programs

How to access your programs and what to do if you can't find them

Written by Allan
Updated this week

How To Enroll In Your Quest(s)

What you need to do in order to enroll in the program you already own

Written by Johanna
Updated over a week ago

Quest Navigation

Here's How To Navigate Your Quest - In-App & Desktop

Written by Greta Kesa
Updated over a week ago

How To Delete Your Mindvalley Account

GDPR and account deletion procedure in detail

Written by Johanna
Updated over a week ago

Troubleshooting

How to Contact Mindvalley (for Support or other enquiries)?

Contact our customer service team (email, chat, phone) or other departments, depending on your question.

Written by Vishen Lakhiani
Updated over a week ago

How To Reset Or Recover Your Password

What to do if you've forgotten your password and how to reset it

Written by Allan
Updated this week

Issues with App: Basic Troubleshooting

Our best tips for troubleshooting issues with your Mindvalley Mobile App

Written by Allan
Updated over a week ago

Cannot Find Program or Bonus

If you are unable to locate your Quest, Course or Bonus on your account dashboard or if an existing program disappeared

Written by Allan
Updated this week

Delete Cookies

How to delete the cookies & browsing data of your internet browser

Written by Allan
Updated this week

My Program Disappeared

If your program disappeared from your Mindvalley account or App

Written by Allan
Updated this week

Cannot Access My Old Course (Purchased Prior To 2014)

If you're having trouble accessing your old courses or if your old course disappeared

Written by Allan
Updated this week

"Unauthorized" or Error Message When Opening the Program

If you are unable to access your program due to "Unauthorized" or "Access Denied" errors

Written by Allan
Updated over a week ago

Video & Audio Issues

Troubleshooting video & audio issues on your browser or App

Written by Allan
Updated over a week ago

Got Questions about Soulvana

Soulvana is a sub-brand of Mindvalley that offers a mobile app for online group meditations and advanced spirituality

Written by Allan
Updated over a week ago